What Los Angeles Homeowners Say About Wendell Restoration Los Angeles
Reviews tell you what a restoration company is actually like at 2 a.m. when water is spreading across a hardwood floor. We earn ours by showing up with written prices, live arrival times, and photo updates by text. Blake Sorensen, our owner and lead restoration technician, walks every job personally before a single piece of equipment gets plugged in. That’s how we’ve built a reputation across Los Angeles since 2006, one dried-out home at a time.
Recent Reviews
“A supply line burst in our Koreatown condo at 11 p.m. and water was pouring through the ceiling into the unit below. Wendell had a live person on the phone immediately, and Blake arrived with a crew before 1 a.m. They extracted, set up Dri-Eaz dehumidifiers and Injectidry mats, and texted me photos every few hours so I could see the drying progress from work. The written price matched the final invoice to the dollar.”
Karim N., Koreatown
“We noticed a musty smell in our Silver Lake bungalow and suspected mold behind the bathroom wall. Wendell opened the wall, found black mold running along the studs, and contained the whole room under negative pressure before removing anything. Blake walked me through the IICRC protocol in plain English and texted me before-and-after photos of every affected area. The 365-Day Done Right Promise was in writing before the first cut.”
Rosa D., Silver Lake
“Our Echo Park rental flooded during the January storms when a drainage line backed up. Wendell’s technician showed up with a live arrival time I could track, in a uniform, and gave me a written scope before touching anything. They used XPOWER air movers and a Phoenix desiccant unit that dried the crawlspace in four days. Most impressive: the adjuster said their photo documentation made our claim approval faster than any restoration file she’d handled this year.”
Andres H., Echo Park
“The water heater in our Mid-City garage failed and soaked drywall, insulation, and a section of subfloor. Wendell’s crew came out same day, removed the wet material, and had Injectidry floor mats pulling moisture from the slab within hours. Blake explained the psychrometric drying process, tracking the air’s moisture level so we’d know when the space was truly dry, not just surface-dry. The digital invoice came by text and I paid from the link. No surprises.”
Marco M., Mid-City
“A roof leak in our Woodland Hills home went unnoticed for weeks and by the time we saw staining on the ceiling, mold had taken hold in the attic. Wendell set up containment, removed the affected insulation, and ran HEPA air scrubbers throughout the remediation. What stood out was the written guarantee on every repair, plus the free second visit if anything fails. Blake’s team came back to verify moisture levels three weeks later and it cost us nothing.”
Karim N., Woodland Hills
“Our Mar Vista laundry room flooded when the washing machine hose gave out while we were at work. Water ran under the flooring into two adjacent bedrooms. Wendell answered at 6 a.m., had a crew on site by 8, and the written price was in my hand before any equipment came off the truck. The photo updates by text were exactly what they promised, and the drying logs showed real numbers dropping every day. Blake even caught a hidden pocket of moisture behind the vanity that another company would have missed.”
Rosa D., Mar Vista
Why Customers Trust Us
Every review above shares the same throughline: a written price before work starts, a live person answering the phone, and a written 365-Day Done Right Promise on every repair. That’s not a slogan. It’s the Relay Standard, and it’s how we’ve operated in Los Angeles since 2006. Our technicians are background-checked, uniformed, and trained to IICRC, RIA, and IFA standards using equipment from Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry. The same brands used on large commercial loss sites. We document everything with photos and text updates, coordinate directly with your insurance adjuster, and send a digital invoice you can pay from a link. The number on the screen is the number you pay. If a repair fails, we return free. If you’re dealing with water damage or mold in Los Angeles, call (213) 349-9500 and you’ll reach a live person, day or night.
Written by Blake Sorensen, Owner at Wendell Restoration Los Angeles, serving Los Angeles since 2006.